Ok, my sound hasn't worked on my computer for quite some time now. IIRC, it happened when I went to delete a program and accidentally deleted the SoundMax. Since then, no sound.

Any techies willing to help me get my sound back? Ask what you need to know and I'll TRY to answer correctly. :rollseyes:

What OS, what sound card? What make of pc, ie. dell, hp etc.

Have you tried reinstallin sound max?

Have you checked your volume? Not at the speakers but windows, if you've got an lil speaker lookin deal on your task bar. I know it's a silly question but some folks forgit it.

Made sure your speakers are plugged in an powered etc?

Sometimes it's easier if'n you tell us what you have done hehe so we won't ask you to do it agin.

I have Windows XP. I've checked the volume which shows up blank and cannot adjust it. I've checked the hardware and devices which say they are working properly. Uh yeah....really...:rollseyes:

The error I get when I try to play anything in Windows Media Player is:

SoundMAX Wavetable Synth Error
Unable to find or execute SynthCore11.EXE program!

And I get.....
Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.


As for reinstalling SoundMAX...ugh. I can't find the flippin' disk! :wall:

This error message may occur if SynthCore, a third-party sound renderer, is installed on your computer. To resolve this issue, remove SynthCore. To do this, follow these steps. 1. Click Start, and then click Control Panel. 2. Double-click Add or Remove Programs. 3. Click SynthCore, and then click Change/Remove. NOTE: If SynthCore is not in the list of currently installed programs, click SoundMAX. 4. When you are prompted to confirm the removal of the program, click OK. 5. Restart your computer.



Found the above with Google...worth a try.

What default device is showing in your Control Panel|Sounds and Audio Devices|Audio Tab ????

The default device shows up blank.

Can't find SynthCore on my programs list. Will try removing SoundMAX.

Great. My SoundMAX will not delete! I can't get that thing outta there!

.
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Sounds like you just need to reinstall your soundcard's drivers...

If you don't have the disks, then you should be able to get them off the net...



Did you mention you had a Dell?

If so, then just call them and tell them what is happening and what you expect is the problem...(drivers).

They should be able to lookup your customer code and direct you RIGHT to the page with the correct drivers....


Good Luck Ms. Lena....if the CSR gives you any slack...you know what to do....


:lena:

Yeah, I asked a bit back which system manufacture you had, cause I found 'some' software for it but couldn't git it from soundmax, havta git it from a board manufacture an need to know what board you have. Goin to look through a few board disks I have here an see if I can find sumthin that'll work for you. Have you tried some lil stuff like in the device manager tellin the thin to check windows update for the software for the thin? You tried jes removin it from your device list an lettin winders plug an play the thin?

The system manufacturer is MDG. http://www.mdg.ca

I checked the volume control and got this message:

There are no active mixer devices available. To install mixer devices, go to control panel, click printers and other hardware, then click add hardware.

So, the device manager says all's well and there's no sign of trouble elsewhere. I've sent an email to MDG and am waiting for a response from them.

Okay MDG any of these models?

d845gvfn, d845gvsr, d915gavl, d915glvg, d945gtpl, d101ggc?

If so they have sound drivers here....

Driver DL for MDG Desktops....

Ok, I got an email from the MDG dude....he says to install a driver at that site. I've got one itty bitty problem. I don't know which one to download! I've already been through the System Information and here (to save time) is my list.
***********************************************************

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name LENAANDA-L6IO18
System Manufacturer System Manufacturer
System Model System Name
System Type X86-based PC
Processor x86 Family 15 Model 1 Stepping 2 GenuineIntel ~1614 Mhz
BIOS Version/Date Award Software, Inc. ASUS P4S533-X ACPI BIOS Revision 1004, 2/24/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name LENAANDA-L6IO18\Abe & Lena
Time Zone Eastern Standard Time
Total Physical Memory 256.00 MB
Available Physical Memory 39.86 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 616.88 MB
Page File C:\pagefile.sys
************************************************************

Can anyone figure it out? :bored:

does it have a model number on the front or a service tag on teh back?

There are 2 tags on the back.

S/NO: 021115645

and....

46412 MDG

I got an email back from MDG when I asked about what model number you might have the info they gave is posted below but it looks like you already did that.

System model was listed as system name?