...and I really don't want to be bald!

I'm TRYING to run the AdAware scan....I've got Spybot as well (per Sarah's recommendation! :) ) and already ran that scan, it found a couple things which it took care of. Sooooo, now when I'm trying to run AdAware, it finds like 2 things, then my computer automatically shuts down, & reboots.....I've done it like 5 times, the same thing happens. No warnings, no error messages, nothing....what's going on?

We've got Windows XP, use IE 6.0, and the computer info is (whatever this means, I just copied it down):

AMD Athlon XP 3000+
2.16 GHz
512 MB of RAM

Should I uninstall & reinstall the spyware? Oh, I also ran Norton's Antivirus scan this morning when it first happened and it didn't find any viruses....

:bored: :grrrrrr:

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Try booting into "safe mode" and running the scan....it has probably found something that is designed to NOT to be removed by Adaware....


If you don't know how to boot in "safe mode"...just reboot and hit F8 on your keyboard while it boots....

This will load Windows w/o any drivers or startup programs....


Let me know....

good idea....but it did the same thing...rebooted in safe mode (learn something new every day!), but happened the same way as before.... :huh:

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hmmm....seems like maybe Adaware is doing that...is there a setting to reboot AFTER scan?

Might try uninstalling and reinstalling if there isn't...

Let me know...I have another idea.

any clue as too what Adaware has found...what is on the display when it reboots.

did you get my gmail....

Was goin to ask the same thin, can you see what file er the location that it's scannin in at the time it reboots? Sounds like it's sumthin that doesn't wanna be removed, but to be on the safe side, uninstall adaware an re-install it. Also what options are you usin when scannin? ie. full scan, smart scan etc. I have heard in the past.... norton doesn't like to play well wit other programs, an if norton has qarentiend sumthin er nother an adaware is tryin to mess wit it it'll crash. Try dumpin anythin that norton has hidin away an see if that also doesn't help. It'd be very very helpful if you could tell us the name of the file adaware is messin wit at the time it restarts.

squat...I got your email & ran hijackthis....do you want what the logfile shows? Here it is:

Computers were SO MUCH EASIER in DOS days.

OK, I DID uninstall and then reinstall AdAware....same problem. So I wrote down the last thing I saw before the computer shut down....it was in the directory

WINDOWS/sys32.ICAAP.dll

something like that....I'm pretty sure I got all the words, but there might be backslashes rather than periods...does that sound right?? :dunno: And I did the full system scan, looking for "negligible risk entries AND low-risk threats"

OH, Also took A2Js advice & cleane out the junk that Norton's was holding onto as well as closed Norton's when I ran Adaware this last time....nothing changed...

I'm pretty clueless when it comes to computer stuff....

Found sys.ICAAP.dll in a Google search. It was written in arabic. I can't read arabic.

Found ICAAP in a Google Search. Something to do with Athabasca University (Hey, Canucks! This is yours!) and International Consortium for the Advancement of Academic Publication.

Athabasca University is no longer supporting BlueSky System. My guess is, if you go back into safe mode (or dos mode) and rename C:/WINDOWS/SYSTEM/ICAAP.dll a problem will be remedied. Change the name to ICAAP.dlk or something similar but different. Change the extension so Windows won't pick it up at all.

If the system still has problems, change the name back. Don't delete it 'cuz we really don't know what it is or does.

Sorry deb...I just took a second to look....I'll leave this in Clay's hands..maybe he can help...


Just browsing quick like....this looks interesting...


I GOTTA GO TO BED...



O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h

http://www.auditmypc.com/process/ares.asp

ok, I checked again when I ran adaware....I wrote it wrong the first time....it's

ICAAPI.dll

BUT it looks like it's something different everytime I run it....they're all in the SYS32 but one was msvcp60.dll and another time it was kerberos.dll

both just recently, actually the last two times I ran adaware....

I'm getting a headache.... :tease:

Couple thins, what version of adaware are you usin? Secondly, go to scan now function, select "use custom scannin options" then beside it, click customize and then scan only the windows/system32 folder, or try a different folder, say documents and settings andiesmama etc make sure the program can complete a scan on sumthin and not crash under it's own power, tryin to see if sumthin outside is crashin it er not. One other thin you might wanna try also while it's scannin, is unplug your net connection so you don't have internet access.

Your log file looked fine, if not... overly used hehe, hp, etc. But I'm wit sqaut on the ares thin.... seems like I heard sumthin bout that not to long ago, havta check my book of old problems hehe

Headache, baldness -- welcome to my world. :haha:

The three files listed above are all required for Windows operation. Do not rename or delete them.

It's possible that your Windows installation may be corrupt, and therefore AdAware isn't running properly. Do you have the original CDs or was it pre-loaded? There are repair options on both. What brand is your PC?

well...I uninstalled Ares, but if I DID have that worm on here, wouldn't Norton's have found it? :dunno:

As far as the Windows installation being corrupt, would it have happened all of a sudden like this? We had to re-install windows oh, about 9 months or so ago but haven't had a problem since....

Brand is my PC? Athlon....is that a brand name? We've had it forever...the name on the case is Thermaltake....

OK A2J...I'll try to run adaware in bits & pieces to see what happens....

Yeah, sumthin bout ICAAPI.dll sounded to familar, seems it's part of the rdp terminal services, an unless sumthins attached to the file er combination of files, as it's dependant on some others it's not liable to be the cause. Might be missin the file er it may be happein so fast she cain't see what it is. Though, you could rename that file an git a new one IF the ICAAPI.dll is the only problem. So far as I know it's not depandant on your particular windows install, an even if it is we could always fix it so long as you didn't delete your file hehe

Athlon is your chips name/brand, made by AMD an thermal etc etc is a case manufacture an heat sinks an fans etc hhee, where'd you buy your pc?

Ty bought it online a couple years ago....don't ask me, HE'S the one in charge of buying the computer stuff but SOMEHOW it falls to ME to figure out how to fix it when it goes crazy!

Thanks you guys for helping me out on this....I guess it's not a huge problem BUT it's still annoying....

The version of adaware is 1.06r1

I'm running it now, and so far it's worked fine for EVERYTHING....altho I have NOT run it for the sys32 area yet....that's the only one that's left, so we'll see what happens....should I try to run it ONLY on the sys32 section??

It keeps finding something called "winfixer"....winfixer; type=regkey; object=hkey_local_machine:software\Microsoft\Windows\CurrentVersion\Explorer\Browser....

Yeah it's one em lil critters, but I didn't see mention of it in your log file, so it's probly left over stuff is all, adaware will take care of it if it completes witout crashin hehe, goin to double check your log though but I don't member seein anythin mentioned in it.

ok, I give up....I went ahead & ran it for the sys32 folder and it did FINE, no shut downs....kept finding that winfixer thing....and I keep getting that as a popup as well...

BUT when I tried to do the full system scan again, it shut down again just like before....

I'm not having any troubles online or anything, should I just forget about it? Uninstall it & just use Spybot? Is there another free one that's good?

bleah....

It scanned c:\windows\system32 witout any problems? It completed the scan an you told it to do a full system scan an it crashed agin? Did it remove the winfixer? It's a stubborn lil bug but there is a way to git rid of it hehe jes takes a bit of work, could do a lil searchin an see if someones built a removal tool for it, no doubt someone has, but here's a list of what needs to be removed. Here

Le'me go find the microsoft one, I haven't checked to see if it's still free but it's a good one to, jes when you install it tell it not to join the ...... mmmm furgot what it's called, where it'll send the report an whatnot, talks to much to microcrap.

Giants software, micro calls it spyware (beta)

Here is a removal set of instructions an removal tool I honestly don't know bout these guys per-se, but they are linked to a few different sites recommendin em so they "probly" ain't all that bad. You could search your puter for the files listed in that first link up there an see if you have them, cause I would surmise that it's probly left over junk an you don't have all of this winfixer actually runnin.

I just wanted to say thanks A2J....for looking up all those links & stuff....*knock on wood* I haven't seen that winfixer thing pop up yet....maybe that Microsoft spyware got it....

If you'd send me a bill for your computer expertise, I PROMISE I'll pay it!!! I know it took alot of your time.....

LOL, Sarah's the one that handles all that stuff, I'm constantly in trouble for not chargin folks LOL

She has this thin on er invoices: Please make checks payable to L & S puter repair.... jes annoys me... needs to be there but it annoys me.

Haven't really had much buisness of late... fact I've only got one system here to work on an I refuse to charge on it, buisness jes not what it used to be. Sarah says it's cause I fix em to well.... probly is, beats me. Should stop tellin folks how to avoid gittin into trouble lol

Res assured Deb, I wasn't doin anythin anyways... bein rather lazy today.

I've seen Windows run great for two years then suddenly crash due to a corruption. Lots of things can cause Windows to be corrupt - improper shutdown, poorly written applications, not to mention all the bad stuff floating around.

I periodically back-up and reformat my machines just 'cuz of that.

Norton won't necessarly get everything, nor will McAfee or FProt or ... You run them in tandem, or just get one and hope for the best. Also check out Trend Micro for a good, free on-line virus scan.

Thanks Clay....I didn't know that about Windows....and I'm going to check out that free virus thing as well.....

PS....I KNOW what your invoice would consist of....a basket of habaneros and a good stout beer!! :thumbsup:

:booyah:

You got that right! Just load it in A2J's truck next time he's in town and he'll drop it off (probably just the stout - the habaneros will stay on board) on his way home...

I clicked that Trend Micro link...it says you have to have Java. My computer won't accept Java.

Yeah, you gotta turn off some of the paranoid stuff to run it. (or, in this case, turn it on)